DON'T DOWNLOAD MUSIC FROM LINEWIRE!

[CountryNaturals]

Our daughter just called. Her daughter downloaded music from Linewire last night. It gave her a Trojan virus so bad Norton couldn't stop it. She couldn't remove it manually and the Norton tech told her that even reformatting her hard drive wouldn't stop it. This thing captures every keystroke and sends it back to the b****rds that gave her the virus. The only fix was a $139 payment to a Norton tech to fix it. Our daughter doesn't have $139. Why is she left holding the bag on this? SHAME ON LINEWIRE for not having a secure site! SHAME ON NORTON for not taking care of their customers without extra fees! AND MAY ALL THE HACKER/SPAMMERS OF THE WORLD ROT FOR ALL ETERNITY IN A SPECIAL heck DESIGNED BY THEIR VICTIMS!    :(

[Riley]

  That is horrible!!

You tell them!!

[FroggysPad]

AMEN Sister!!!!

[philipt410]

My sisters boyfriends kid downloaded a game that crashed her computer a couple months ago. I don't allow anyone, to surf the net, with my computer.

[CountryNaturals]

Here's an update from my daughter:

Norton cleaned up all my temp files, cookies, defragged, un-installed all obsolete software that we don't use but came with the computer, checked the RAM to make sure it was what the computer said it was, cleaned up the virus called TROJAN.BRISV.A!INF. 

The tech also offered the following hints:

If you want to delete files and don’t want them to go to the recycle bin press shift delete.

To minimize all screens at the same time press the windows button and the "D" key - it is a toggle and will bring them back too.

Also If you turn your computer off instead of leaving it on you can add 30% more time to its life.

http://safeweb.norton.com/ is a link is to rate other websites and see how others rate them before visiting them. Norton rated my computer after a long search to see how my equipment really is performing and I got 4 out of 5 stars, he said that was really good.

This is one of the nastiest viruses out there. It takes snapshots of the different screens on your computer, and logs your keystrokes so it can get into bank, credit card, and other places

Norton also said that if this had happened on a "reputable site" they would have covered the cost, so we are no longer mad at them. We are still checking on Linewire. Our granddaughter is a good kid. She thought she was signing up for something legitimate. She does NOT by black market music or engage in any other questionable activities online. We will dig deeper into this.